Process for Clearing Cache & Cookies

Google Chrome

1. Click the three dots (⋮) in the upper-right corner.
2. Select Settings.
3. Click Privacy and Security.
4. Select Delete browsing data.
5. Choose All Time as the time range.
6. Check Cookies and other site data and Cached images and files.
7. Click Delete Data.
8. Close and reopen Chrome, then try logging in again.

Microsoft Edge

1. Click the three dots (...) in the upper-right corner.
2. Select Settings.
3. Click Privacy, Search, and Services.
4. Under Clear Browsing Data, select Choose What to Clear.
5. Choose All Time as the time range.
6. Check Cookies and Other Site Data and Cached Images and Files.
7. Click Clear Now.
8. Close and reopen Edge, then try logging in again.