Fortify Forgot Password Process

What is the Fortify Forgot Password process?

If you that forgot your password, you can use the Forgot Password process to reset your password to login.

Who can go through the Fortify Forgot Password process?

Only users that have been invited by an elevated user and completed the Fortify onboarding.

Note: If you are a Legacy user, then you can reset your password by following the existing legacy password reset process.

Legacy is defined as a user/account where Fortify has not been enabled by a user with elevated rights.

What happens during the Fortify Forgot Password process?

Users will be asked for the information below to begin resetting their password:

1. On the User Portal Login page, users will enter their Username and click Continue.
2. Then users can click on the “Rese Here” link
3. You will then be asked to enter your Username to receive a Forgot Password.